Service Status

Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  9:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dalwallinu (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  9:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 9:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  8:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 7:00 PM AEST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Habana andNindaroo may experience connection difficulties. TPG apologises for any inconvenience.


Victoria customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  8:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 6:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Halls Gap, and Willaura may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  8:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi Beach (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  8:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:30 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:30 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury North (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:30 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentleigh East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pymble (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Manly Vale (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elsternwick (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentleigh East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Normanhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Neutral Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waverley (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mt Hollowback (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kalbar (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clothiers Creek (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Maroochy River (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Black Mountain (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Heads (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Acacia Ridge (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elsternwick (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormond (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leichhardt (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seaforth (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Haberfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Busby (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Yagoona (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hughesdale (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albanvale (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mansfield (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elsternwick (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunnybank (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance