#ADSL2+ Speeds:
Optimal ADSL2+ speeds require compatible ADSL2+ modem and filters. More than 50% of TPG's ADSL2+ customers obtain connection speeds exceeding 10Mbps. Actual speeds will vary due to many factors including distance from the local telephone exchange, the quality of the customer's copper phone line, cabling and equipment.
Monthly Usage Quota and Speed Shaping
Uploads not counted on all Naked ADSL2+ plans.
1GB (Gigabyte) = 1000 MB (Megabyte). Unused usage quota forfeited
each month.
1Consists of peak (8:30am - 3:30am) and off peak (3:30am - 8:30am) monthly usage quota.
Speed will be shaped to 256K/256K for the period in which the monthly usage quota has been exceeded (peak and/or off peak).
Uploads not counted.
2Consists of peak (8:30am - 3:30am) and off peak (3:30am - 8:30am) monthly usage quota.
Speed will be shaped to 1Mbps/1Mbps for the period in which the monthly usage quota has been exceeded (peak and/or off peak).
Uploads not counted.
3Speed will be shaped to 2Mbps/1Mbps once inclusive monthly usage quota is reached. Uploads not counted.
*Monthly Usage Quota:TPG may, on giving you 7 days
notice by email, adjust the start/finish (but not the length) of peak/off peak times.
Plan Features
- Super fast ADSL2+ speeds# with a download quota to suit your usage.
- Free TPG IPTV Trial^ channels allowing you to watch quality TV channels on your PC.
- Free 20 email accounts and 30MB web space.
- Free spam filter and virus protection.
- No excess download charges.
- Uploads not counted.
Important Things you need to know
Critical Information Summary (T3G Plan Medium):
Please click
here to see the Critical Information Summary which sets out the important information about the service you selected.
~Limited Coverage availability at selected TPG Exchanges.
Payment:
Monthly access charges are billed monthly in advance. Payment options are Direct Debit or Credit Card.
IP Address:
All plans come with Static IP address.
^Free IPTV:
Free TPG IPTV Trial requires a minimum speed of 3.5Mbps. Number of free channels available for viewing is subject to exchange capabilities. Free TPG IPTV Trial
does not include subscription based channels. To register please visit
www.tpg.com.au/iptv once your
ADSL2+ connection is active.
Mobile Prepayment Outside Included Value:All TPG services are prepaid. You must pay the monthly recurring charges in advance.
In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that
you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish
to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or
credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment.
The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a
sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage
is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card.
If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will
be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service
will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful.
If you do not use the prepayment, it will be forfeited to us when you cancel the service.
You agree that no bill will be provided for this service and that direct debiting of your account or charge to your
credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.
Naked ADSL2+
- TPG Naked ADSL2+ is only available in the geographical areas which are covered by TPG ADSL2+ Network.
Please use the above number checker for Naked ADSL2+ availability.
- TPG offers Naked ADSL2+ to customers who currently have an active copper line (Customer must be able to make AND receive phone calls)
- Provision of TPG Naked ADSL2+ is subject to Service Qualification Check upon registration. Your Naked ADSL2+ application takes approximately 10 to 20
working days for the connection to occur, depending on customer’s location.
- Once Naked ADSL2+ is installed, your phone line will be disconnected. You will not be able to use any services that require a dial tone to operate.
This includes fax, back to base alarm, PABX.
- Complex Products cannot be present on the nominated line. Click here to see the full list of Complex Products.
Naked ADSL2+ FAQs
What is Naked ADSL2+?
Can I get TPG Naked ADSL2+?
How does Naked ADSL2+ work?
I currently have broadband with
another provider. Can I apply for TPG Naked ADSL2+?
If I don’t have landline service,
how do I make phone calls?
More
Equipment:
Click
here to view available ADSL
equipment.
More Information:
Naked ADSL2+ Additional Pricing
ADSL2+ progress
TPG Mobile Service
TPG IPTV Service
Data Usage Guide
